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Features
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Customer Helpdesk Form
View Helpdesk Ticket
Integration with FAQ Support
List All Support Tickets
View Ticket Details and Reply
Manage Support Issue
Manage Support Product
Preference Settings

  Receive Ticket Copy
Upon submission of the support ticket, your visitor will receive a copy by email.

  View Ticket On Website
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The email copy contains an URL link to the requested ticket for online viewing.

  Add Additional Comment
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Visitors can add additional comment or attachments to the ticket.

  Ticket Reply Acknowledgement
Your visitors will receive an acknowledgement email upon any reply to the support ticket.


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