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In the Preference page, you can set the Customer Helpdesk display attributes such as Number of Records in the List Ticket page.
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| Set Support Email Address |
| Set your Email Address to be used for sending the ticket reply email. |
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Set canned messages for quick and easy reply to your customer support tickets. You can set up to 4 canned messages.
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| Set Email Subjects and Bodies |
| Set the subjects and bodies for New Support Copy, Customer Reply Copy and Support Reply Copy emails. |
| Integration with FAQ Support |
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Finally, you can choose whether to allow integration with the FAQ Support component. Set the URL of your FAQ Support page to allow your visitors to browse for your FAQs.
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| Customer Testimonials |
"Wonderful simply wonderful I would recommend this software to anyone and the support was the greatest. I can say nothing better then this."
- David Vande Burgt
"Got it all worked out. Thanks for your patience and all your help, I will recommend you to my friends."
- Maarten, Queensland Campers |
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