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Home / One Admin Suite / Customer Helpdesk / Features / Features Front-End Features Please feel free to read through our Help Desk features. You can click on them to view the detailed explanation and screen shots.   Customer Helpdesk Form Easy To Plug-In Form Support Issue and Product Name, Email and Ticket Details Upload File Attachments   View Helpdesk Ticket Receive Ticket Copy View Ticket On Website Add Additional Comment Ticket Reply Acknowledgement   Integration with FAQ Support Integrated with FAQ Support Browse FAQs for Quick Answers Fast Responsive Support Administration Features   List All Support Tickets List All Support Tickets Sortable Listing Easy Navigation Bar Simple and Powerful Search Edit or Delete Ticket   View Ticket Details and Reply View Support Ticket Details Reply To Support Ticket Canned Messages For Easy Reply Upload File Attachment Set Ticket Status Flag or Unflag Ticket Add Ticket Content To FAQ Support   Manage Support Issue Add Support Issue List All Issues Edit or Delete Issue   Manage Support Product Add Support Product List All Products Edit or Delete Product   Preference Settings Set Display Attributes Set Support Email Address Set Canned Messages Set Email Subjects and Bodies Integration with FAQ Support

Shop with Confidence       Help Desk Home       Features       Key Benefits       Demonstration       Requirements       Installation       User Manual Product Support Customer Helpdesk Installation Support Knowledge Base Flash Tutorials Installing Help Desk Plug-In To Your Web Design Pages Download Buy › Trial › Customer Testimonials "Wonderful simply wonderful I would recommend this software to anyone and the support was the greatest. I can say nothing better then this." - David Vande Burgt "Got it all worked out. Thanks for your patience and all your help, I will recommend you to my friends." - Maarten, Queensland Campers

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