| FAQ Support > Tutorials |
| How do I add new questions and answers to FAQ database? | |
| Login to your One Admin panel, then click Add FAQ. Select an existing category for the new question from the drop down menu. Enter the question in the box provided. Type in the answer in th... | |
| How do I translate the language file for my FAQ Support? | |
| Version 3.0 and above are multilingual support. With the language folders enabled for creating multiple language files, you can translate the FAQ Support completely without having to edit each ... | |
| FAQ Support > Troubleshooting |
| The HTML editor does not work on my Mac computer. It is also not visible in FireFox nor Netscape. | |
| The HTML editor requires Internet Explorer 5.5 or higher on Windows to run. This is because it makes use of some advanced features of IE 5.5 that are not available in other browsers yet. Other brow... | |
| KB4201017: PHP Warning: in_array() [function.in-array]: Wrong datatype for second argument in | |
| This error message only will prompt at Window Hosting account with restrict on the array features. Solution : You need to download 'Win-faq42.zip' and apply it at your existing ecommerce v4.2 module... | |
| FAQ Support > Installation |
| Integrating FAQ Support To Web Page | |
| Step 1 : Create new PHP page First, create a web page where you would like the FAQ Support system to appear. Save the web page file with .php extension, say, for example faq.php or knowledgeba... | |
| Installing FAQ Support 4.0 | |
| You can choose to download only the FAQ Support Component or the entire One Admin Suite. Before installing, we recommend you to take a look at System Requirements. Your web host must have PHP insta... | |
| FAQ Support > Upgrade Instructions |
| How do I upgrade from FAQ Support v3.0 or v4.0 to latest version ? | |
| Please refer to the Products Upgrade section, http://www.comdevweb.com/upgrade.php for detailed upgrade info. In this section, you will be able to download the upgraded files, and ... | |