All Web Applications In One Streamlined Environment
		Customer Service  |  Site Map

Home Products Download Store Support

Browse Topics In Knowledge Base Back To Top Installation Troubleshooting Tutorials Search for Answers Intelligent FAQ Search. Type in your keywords to search for the answers you need. Customer Helpdesk Can't find the answers you need? Go to our Technical Support Helpdesk

Back Customer Helpdesk > Tutorials Showing 9 of 11 Prev   Next How do I change the subject and content of the Confirmation Email my visitors will receive after they posted a new ticket? Modified on 2004-11-30 Login to your One Admin control panel, go to Preference page. In the 'Customer New Request Copy Subject' section, enter your desired subject that will appear in the confirmation email. Enter your customized email content in the 'Customer New Request Copy Body'. Please do not edit or remove all the variables placed within the [[ ]] brackets. Click on the 'Save' button at the bottom of the page. Is this FAQ helpful? Very Good Good Quite Slightly Not Related Ratings : Printer Friendly Version Tell A Friend Related FAQs In This Category • Can I have personalized Confirmation Email that will be sent to my customers after they replied to my ticket? • How do I translate the language file for my Customer Helpdesk?

Quick Links • Support Helpdesk • Knowledge Base • Product Activation • Installation Support More Information • Purchase & Delivery • Pricing Information • Payment Methods • Refund Policy • License Agreement • Privacy Policy

Copyright © 2004 by Comdev Software Sdn Bhd. All Rights Reserved. License Agreement Privacy Policy