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Back Customer Helpdesk > Tutorials Showing 7 of 11 Prev   Next How do I add canned messages for my Customer Helpdesk? Modified on 2004-11-30 Login to your One Admin control panel, click on Preference link. In the Canned Message section, you can add up to 4 canned texts. Enter your personalized messages to each text box accordingly. Scroll down to the bottom of the page, and click in the 'Save' button. Tips: These canned texts will appear beside the text area where the support personnel post a reply. Is this FAQ helpful? Very Good Good Quite Slightly Not Related Ratings : Not rated Printer Friendly Version Tell A Friend Related FAQs In This Category • How do I add, change or remove the product list on my Helpdesk form? • I have the FAQ Support installed, how to integrate it with my Customer Helpdesk?

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