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Back To List FAQ(s) found under  Tutorials Showing 3 Of 11 Prev  |  Next

How do I add, edit or delete issues in my Helpdesk form?
Modified on 2005-12-16

  1. Login to your One Admin console, click on List Issue link.

  2. To add an issue: enter your issue in the Support Issue text box, and click on the 'Add' button. The new entry will be added to your list of issues in the bottom section.

  3. To edit an issue: click on the  icon next to the issue. After you've changed the text, click on the 'Update' button.

  4. To delete an issue: click on the corresponding  icon then agree to the prompt.




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• How do I change the subject and content of the Confirmation Email that my visitors will receive after they posted a new ticket?
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