- Make sure your web hosting server meets the system requirements.
- Back up your files and MySQL data.
Please be sure to backup all your original oneadmin files, and current MySQL data before upgrading.
- Do not just overwrite all files with the new ones.
You don’t have to re-install the program, just upload the upgrade files.
- Follow the step-by-step upgrade instructions below.
| Upgrading From v3.0 to v3.1.7 |
Step 1: Upload Upgrade Files
Download the faqsuupg317.zip. Unzip the upgrade package onto your local hard drive.
Your upgrade package includes the updated product files / folders, that are required to upgrade your 3.0 version to the latest version. There are 3 folders and 8 files in the faqsuupg317 directory.
Using your FTP program, upload all these files and folders into the existing oneadmin directory on your server, overwriting your old files & folders that you have backed up. Do not just upload the faqsuupg317 directory.
Then, remove the 'access.log' file from the oneadmin/_files directory.
Step 2: Update MySQL Database
Log on to your MySQL database console (phpMyAdmin), browse the database you currently used to store the FAQ Support data.
Open the following sql text file with your text editor. Copy the whole sql statements, and paste it to the SQL section on your MySQL database console (phpMyAdmin). Execute the sql statements.
| SQL Files |
File Location |
Description |
| faqsup1.txt |
oneadmin/faqsupport/ |
- Update sys_component record.
- Alter the structure of faq_support, faq_category tables |
Step 3: Restore Data
There is no need to run the restoration process.
Step 4: Setup Options, Preference setting, Translation
Once the upgrade is done, you can now login to your One Admin panel, using the existing username and password.
* Note: If you encounter permission error after login, try to remove the oneadmin/_files/access.log file.
Then go to the admin > Info & Settings section, fill in the admin email address. This is the 'FROM' email address when you send out an email. Choose an email sending option, of either using PHP mail() or SMTP.
Reconfigure the Preference setting if you wish, and prepare your own new language files.
Step 5: Front-end Integration
Finally, you may wish to check out the new integration code (if any) to upgrade your front end interface.
For detailed integration guidelines, please refer to http://www.comdevweb.com/knowledgebase.php?faq_id=261&category_id=66&parent_id=48
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