KB4131037 : Why my captcha just shown only the blank image box ( no broken pictures image box) ?

If you found the prompt error message like

case 1 :

call to undefined function : imagettftext() or


Warning: imagettftext() [function.imagettftext]: Could not find/open font in /servicesx/your_domain/public/oneadmin/common/lib.randimage.php on line 52

It shown that your php installation does not support true type font support.

Solution :

You need to inform your hosting provide to recompile PHP installation to have the True Type Font.

 case 2 :

if it shown other then above sample error message , then you need to re-upload the font type and some of the images

Solution :

re-upload all font type files inside '/common/fonts/' folder  and '/common/images/noise.png'

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