All Web Applications In One Streamlined Environment 
Customer Service  |  Site Map
Home
Products
Download
Store
Support
Partners

Browse Topics In
Knowledge Base


Back To Top

Installation

Tutorials


Search for Answers
Intelligent FAQ Search. Type in your keywords to search for the answers you need.


Customer Helpdesk
Can't find the answers you need? Go to our Technical Support Helpdesk





Back eCommerce > Tutorials Showing 9 of 14 Prev   Next


How To View Your Online Credit Card Orders From Your Customers?
Modified on 2004-11-20


Online Checkout is one of the supported transaction methods in Comdev eCommece 3.0. It provides your business with the flexibility of trading using online website, as compared to convential offline trading practices.

Using the online product catalog, your customers can pick the product items that they wish to order in the shopping cart. Upon checkout, they can choose the 'Online Checkout' option. Once they complete the process, you will receive a copy of the request in your email, and another copy which is accessible in your back-end administration area.

Viewing Online Order

  1. You can view the list of Online Orders from your customers by clicking on the eCommerce Transaction icon.
  2. Then, click on the Online Order link.
  3. You will see a list of columns with Date, Ref No, Name and Status.
  4. If you wish you can search by First Name or sort the columns for easy viewing.
  5. Clicking on the  (pencil) icon will allow you to view the Online Order details.
  6. You can choose to Print the document your offline process, and set the Status whether it has been replied, shipped or closed.
  7. Your customer can login to his/her account in your website, and check for the transaction status.
  8. If you wish to delete the transaction, simply click on the Delete button, or Back if you wish to return to the list.



Is this FAQ helpful? Ratings : Not rated
Printer Friendly Version
Tell A Friend


Related FAQs In This Category
Managing Your Product Categories
Managing Your Customer Categories




Quick Links
Support Helpdesk
Knowledge Base
Product Activation
Installation Support


More Information
Purchase & Delivery
Pricing Information
Payment Methods
Refund Policy
License Agreement
Privacy Policy

Copyright © 2004 by Comdev Software Sdn Bhd. All Rights Reserved. License Agreement Privacy Policy