Online Helpdesk View/Reply Support Ticket Department and Support Agents |
Support Products / Fields Integrate with FAQ Support Canned Messages |
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Online Helpdesk FormComdev Customer Helpdesk lets you provide support to your customers on your website with helpdesk ticketing system. The form can be easily integrated with your existing web pages with a few lines of PHP inclusion codes. |
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Requesting SupportYour customers can request support from you by filling in their information and description to the issues that need your attention. |
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Upload AttachmentsThey can upload files as attachment to the ticket for reference. |
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Ticket SubmissionOnce they have submitted their support tickets, they'll receive an email copy for reference. They are able to view the ticket online to link in the email as well as adding additional comments to it. |
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| Proceed to Buy Now , Online Demo or Talk to Us | Features : View/Reply Support Ticket |