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FAQ Support > Tutorials

How do I remove a FAQ from my database?
Login to your One Admin panel, and click on List FAQ. Select one of your category from the drop down menu. From the list, tick the check box beside the questions you would like to ...

How do I edit or delete a category in my FAQ Support?
Login to your One Admin panel, and click on Manage Category.To edit a category- In the categories list, click on the pencil icon next the category you wish to edit.- The selected category...

FAQ Support > Troubleshooting

Unknown(common_footer.inc) error on Yahoo web server.
Problem:   The One Admin installation seems to be working fine, but I have the following code at the bottom of the page:   Warning: Unknown(common_footer.inc): failed to open s...

Parse error: parse error, unexpected '"', expecting T_STRING or T_VARIABLE or T_NUM_STRING in /home/sitename/httpd/oneadmin/config.php on line 10
Problem: This is a common error reported on Windows Server, due to the invalid format of Document Path in the oneadmin/config.php file. Solution: Replace single backslashes ' ' with dou...

FAQ Support > Installation

Installing FAQ Support 4.0
You can choose to download only the FAQ Support Component or the entire One Admin Suite. Before installing, we recommend you to take a look at System Requirements. Your web host must have PHP insta...

Integrating FAQ Support To Web Page
Step 1 : Create new PHP page First, create a web page where you would like the FAQ Support system to appear. Save the web page file with .php extension, say, for example faq.php or knowledgeba...

FAQ Support > Upgrade Instructions

How do I upgrade from FAQ Support v3.0 or v4.0 to latest version ?
Please refer to the Products Upgrade section, http://www.comdevweb.com/upgrade.php for detailed upgrade info. In this section, you will be able to download the upgraded files, and ...