| FAQ Support > Tutorials |
| If I enable integration with Customer Helpdesk, what will I see? | |
| The integrated Customer Helpdesk places a link beneath the Search for Answers section for the FAQ menu in your website. The link should look something like this: Click on th... | |
| How do I enable or setup integration with Customer Helpdesk? | |
| Make sure you have 'helpdesk' folder installed on your 'oneadmin' directory. Login to your One Admin panel. Click on admin > Installation, and install the Customer Helpdesk com... | |
| FAQ Support > Troubleshooting |
| Parse error: parse error, unexpected '"', expecting T_STRING or T_VARIABLE or T_NUM_STRING in /home/sitename/httpd/oneadmin/config.php on line 10 | |
| Problem: This is a common error reported on Windows Server, due to the invalid format of Document Path in the oneadmin/config.php file. Solution: Replace single backslashes ' ' with dou... | |
| Unknown(common_footer.inc) error on Yahoo web server. | |
| Problem: The One Admin installation seems to be working fine, but I have the following code at the bottom of the page: Warning: Unknown(common_footer.inc): failed to open s... | |
| FAQ Support > Installation |
| Integrating FAQ Support To Web Page | |
| Step 1 : Create new PHP page First, create a web page where you would like the FAQ Support system to appear. Save the web page file with .php extension, say, for example faq.php or knowledgeba... | |
| Installing FAQ Support 4.0 | |
| You can choose to download only the FAQ Support Component or the entire One Admin Suite. Before installing, we recommend you to take a look at System Requirements. Your web host must have PHP insta... | |
| FAQ Support > Upgrade Instructions |
| How do I upgrade from FAQ Support v3.0 or v4.0 to latest version ? | |
| Please refer to the Products Upgrade section, http://www.comdevweb.com/upgrade.php for detailed upgrade info. In this section, you will be able to download the upgraded files, and ... | |