| • | How to upgrade from v4.1.3 to v4.1.4 |
| Please note that this update files are applicable to v4.1.3 platform only. If you would like to upgrade from older version, say from v4.1.2, you need to perform upgrading to v4.1.3 first, then fo... |
|
|
| • | Patch 413_02: Security Update for Web Blogger & News Publisher v4.1.3 |
| You need to apply this patch if you are installing the One Admin v4.1.3, and especially the Web Blogger, News Publisher v4.1.3.
This patch has been included in the One Admin v4.1.4, when you ins... |
|
|
| • | Why my one admin panel web editor convert the the font into the html code ? |
| Due to mix of the version of one admin panel , after saving the desire font text at the web editor, the one admin unable to recognize the system parameter therefore it convert it into the html code.
... |
|
|
| • | My module application able to display , but when I login into the module , I getting this error message 'Internal Server Error 500' ? What is this error message means ? |
| This is due to somethings unexpected error happen to you account , the server can not be more specific about the error condition in its response to the client.
Solution :
You need to inf... |
|
|
| • | Why I can not change my folder permission ? I had grant the folder permission , but it restore to the default setting folder permission. which folder I should grant full permission ? |
| Due to the difference of the Operating system of the hosting account setting.
Thereare two folder need to grant full permission which are : '_files' and 'session' which is locate inside the '_files'.... |
|
|
| • | Authorize.net : Why my transactions "Order Details" at backend of ecommerce module, in the billing area the first name shows up in both the first and Last name boxes ?
|
| Solution :
download the zip achieve named : 'modify_authorize.zip' and extract it and place the file at your domain '/oneadmin/ecommerce/payment/'... |
|
|
| • | Installation Guide : steps to install one admin panel. |
| Before to install one admin panel and modules application, there are fews steps need to do before proceed to the setup wizard.
Step 1 : Login into your account , and create a folder named 'oneadmin'(... |
|
|
| • | Why my upload feature can not upload pictures ? ( photogallery / ecommerce) |
| If your photo gallery module or ecommerce module unable to upload the pictures / Image , then you need to check to your account php setting ,
There are two element 'open_basedir' and 'safe_mode... |
|
|
| • | Why the my ecommerce cart unable to calculate the sub charge ? I had applied latest version v4.1.3 patch? It able to show the price unit , but it unable to calculate. |
| The sub charge unable calculate is due to certain of the element symbol was convert into unknow symbol like %28 and %29 , while doing the calculation it unable to convert respective symbol to original... |
|
|
| • | Can I apply one admin CSS setting ? If can , then how ? |
| In order to apply the one admin front end CSS , you need to apply the basic php inclusion code which is generate by the module application , which show as step 1 , into your intergration web page.
St... |
|
|
| • | What is my current one admin panel version ? Zend ? IonCue ? Standard Version ? |
| In order to know which version one admin panel is current running on the account, you can download one of the files with prefix like wce.xxxx.php . After that you open this file with Editor and view t... |
|
|
| • | Why My payment gateway Authorize.net show Error code 99 ? |
| The reason to get this prompt error message is due to the fingerprint hash is generated by a function within sample scripts and is based on five parameters, amount, login id, transaction key, timestam... |
|
|
| • | Why my website show this error message : Warning: session_start() [function.session-start]: open(/home/yourdomain/public_html/oneadmin/_files/session/sess_e765db36274a9cb9027a3cb7b379533d, O_RDWR) failed: Permission denied (13) in /home/yourdomain/public_html/oneadmin/common/session.php on line 0 , I had grant '_files' to permission 777 |
| The is error is shown due to the 'oneadmin/_files/session' does not has permission 777.
Solution :
If you unable to grant permission 777 to this 'oneadmin/_files/session' , you need to request your ... |
|
|
| • | Why my captcha just shown only the blank image box ( no broken pictures image box) ? |
| If you found the prompt error message like
call to undefined function : imagettftext() or
Warning: imagettftext() [function.imagettftext]: Could not find/open font in /servicesx/your_domain/public... |
|
|
| • | Why next to my price unit got extra symbol '  ' at my dollar sign ( £ ) ? |
| Due to difference of using character set using in the intergrated web template then the extra symbol character will appear. For example your one admin character set support 'UTF-8' , but at your inter... |
|
|
